FAQs

  • Open Door Therapy is an out of network provider. In order to take advantage of your out of network benefits here are questions to ask your insurer about your coverage:

    1. Does my plan cover out-of-network mental health services, specifically for outpatient psychotherapy and telehealth visits?

    2. What is my out-of-network deductible for mental health services, and how much of it remains to be met?

    3. What percentage of the allowed amount does my plan reimburse for out-of-network psychotherapy (CPT code 90834 for individual therapy and 90847 for couple’s therapy)

    4. Is there a limit on the number of sessions covered per year?

    You have a right to never be surprised by the cost of your therapy session! All costs are disclosed ahead of time.

  • There is a 48 hour cancellation policy. Each time a client cancels, no shows, or reschedules at the last minute, another patient is prevented from receiving care at that time. Thank you for your understanding and cooperation with serving everyone fairly!

  • Open Door Therapy is an entirely virtual practice. You will be given a HIPAA compliant video link before the start of treatment.

  • Please call 911 or 988 (Suicide & Crisis Lifeline) or visit your local hospital.

    Domestic Violence Hotline - 1-800-799-SAFE

    Eating Disorder Hotline - 1-800-931-2237 

    Sexual Assault Hotline - 1-800-656-4673

    LGBTQIA Support- 866-488-7386

    Warm Lines in the state of NY